AI & jobs · Province in South Africa

KwaZulu-Natal

Province ZA-NL Largest city: Durban
27%
of jobs here are estimated to be exposed to generative AI, below the national 27% (−0.2 pts).
MODEL4th of 9 regions978K exposed workers

Key numbers

PopulationWIKIDATA
12.4M
as of 2022
Share of national populationWIKIDATA
20.1%
2nd largest of 9
People in workMODEL
3.6M
national total × population share
Highest-exposure jobsMODEL
6.0%
national 6.1%
Area
94.1K km²
132 people per km²
Settlement patternMODEL
Mixed
30% live in major cities
Largest city
Durban
2.7M (metro)
Mapped towns & cities
7
Natural Earth places

AI use

ANTHROPIC

Claude.ai conversations, April–May 2026.

Usage intensityANTHROPIC
0.43×
usage share ÷ population share
Share of national useANTHROPIC
8.7%
20.1% of population
Work-relatedANTHROPIC
42%
national 45%
Automation-styleANTHROPIC
53%
national 51%
Augmentation 47%Automation 53%

Sector mix

MODEL

Estimated share of jobs by sector, against the national mix.

KwaZulu-Natal South Africa
Retail & wholesale 17.0%
Other services 10.8%
Business services 10.6%
Manufacturing 10.1%
Health & care 9.0%
Construction 7.9%
Transport & logistics 7.6%
Education 6.2%
Agriculture 4.8%
Public admin 4.6%
Hospitality 3.9%
Mining 2.9%
Finance 2.2%
ICT & software 1.6%
Utilities 0.7%

Exposed workers by sector

MODEL

Ranking in South Africa

MODEL

By modelled AI exposure, out of 9 regions.

About these estimates. No source publishes AI exposure by region for every country. The model splits South Africa's real ILO sector employment across regions using population (Wikidata) and density: denser, capital-city regions get more finance, ICT and professional jobs, and rural regions more farming. Totals match national figures. AI usage figures are measured, not modelled. Methodology

Other regions of South Africa

All of South Africa →