AI Job Atlas
AI & jobs · Sector

Information & communication (software, IT services, telecoms, media)

44%
of this sector’s 55.1M jobs worldwide are exposed to generative AI, about 24.4M people.
MODELAll sectors: 21%

Key numbers

Jobs worldwideILO
55.1M
1.5% of all jobs
Exposed workersMODEL
24.4M
3.2% of all exposed
Highest-exposure jobsMODEL
6.5%
3.6M people
Women’s shareILO
27%
of the sector’s jobs

By income level

MODEL

In most sectors exposure rises with income, because more of the sector’s jobs are clerical, technical or professional.

High income 46%
Upper-middle income 44%
Lower-middle income 41%
Low income 41%

Software work in real AI use

ANTHROPIC
AI usage on software & maths tasksANTHROPIC
25%
of Claude.ai conversations worldwide
Most exposed tech jobANTHROPIC
Computer Programmers
observed exposure 0.74

Observed AI exposure of computer occupations

Computer Programmers 0.74
Database Architects 0.58
Software Quality Assurance Analysts & Testers 0.52
Information Security Analysts 0.49
Web Developers 0.48
Computer User Support Specialists 0.47
Computer & Information Research Scientists 0.34
Network & Computer Systems Administrators 0.34
Database Administrators 0.33
Computer Occupations, All Other 0.31

How much of each US computer occupation’s task content already shows up in Claude usage (0–1). This measures real use, unlike the modelled exposure above, which measures what AI could do.

Where AI use is most about software

ANTHROPIC

Share of each country’s Claude.ai usage on computer and mathematical tasks. High shares usually mean AI use there is concentrated among developers, not that usage is high overall.

1Tunisia 34.5% 2Cambodia 33.8% 3Madagascar 31.9% 4Palestine 31.7% 5Egypt 31.6% 6Israel 31.6% 7North Macedonia 31.5% 8Azerbaijan 31.3% 9Sri Lanka 31.1% 10Vietnam 30.3%
ILO’s 2025 modelled estimates combine transport with information & communication. We separate ICT using each country’s own labour force survey ratio (158 countries). 25 countries without survey data use the median for their income group. ISIC section J covers software and IT services, telecoms, publishing and broadcasting.

Most exposed

MODEL

Share of the sector’s jobs exposed.

1Japan 53% 2Macao 49% 3Republic of Korea 49% 4Luxembourg 48% 5Greece 48% 6Comoros 48% 7Germany 48% 8Montenegro 47% 9Taiwan 47% 10Timor-Leste 47%

Most exposed workers

MODEL
1China 3.8M 2India 3.5M 3United States 3.1M 4Japan 1.8M 5Germany 813K 6Brazil 787K 7United Kingdom 728K 8Russian Federation 682K 9Republic of Korea 553K 10France 510K

Biggest employer (share of jobs)

ILO
1Israel 7.0% 2Ireland 6.5% 3Sweden 5.6% 4Estonia 5.5% 5Singapore 5.4% 6Cyprus 5.3% 7Finland 5.2% 8Japan 5.1% 9Latvia 5.0% 10United Kingdom 5.0%

Other sectors

MODEL
Finance 56% Education 44% Public admin 43% Health & care 41% Business services 36% Retail & wholesale 29% Utilities 26% Hospitality 23% Other services 22% Transport & logistics 19% Manufacturing 15% Mining 13% Construction 10% Agriculture 7%

Other sectors